Briefly: Exemplary customer service from a tiny watch repair shop
What is customer service to you? Just friendliness and courtesy? It is much more than that. A neighborhood small watch … Read more
strategy + communications
What is customer service to you? Just friendliness and courtesy? It is much more than that. A neighborhood small watch … Read more
Singapore, September 10, 2020 – McGallen & Bolden Group was named the winner of a Bronze Stevie® Award in the … Read more
We have won another Bronze Stevie® in the Asia Pacific Stevie® Awards in 2020, for Most Innovative PR Agency of … Read more
Recently, a renowned scientist commended on LinkedIn on issues of employee retention, and that she used the word “Zoom” exclusively … Read more
Crisis management and communication used to affect only certain industries such as petrochemicals and pharmaceuticals. But increasingly, with cybersecurity breaches … Read more
Before the COVID-19 saga started, even in the early part of 2020, the so-called “influencer” arena is abuzz with luxury, … Read more